Privacy Policy
At Napoli Nests (https://napolinests.com), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and store your information in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The entity responsible for processing your personal data is:
Napoli Nests (Private Tourist Accommodation)
Contact Person:
Marco Gambardella
Email: marcogambardella79@gmail.com
Location: Naples, Italy
2. Information We Collect
* Contact Details: Phone number (collected when you reach out via WhatsApp), your name, and your email address (if provided later for booking confirmation or invoicing).
* Booking Information: Dates of stay, number of guests, special requests.
* Legal Guest Registration: Passports or national ID details (required solely for Italian legal compliance upon check-in).
* Technical Data: IP address, browser type, and cookies for basic site functionality and analytics.
3. How We Use Your Data
We use your personal information for the following purposes:
* To process your booking requests and manage your stay.
* To communicate with you before, during, and after your visit.
* To fulfill legal obligations under Italian law (e.g., registering guests with the local police database – Alloggiati Web*).
* To improve our website performance and guest experience.
4. Data Retention & Sharing
* No Third-Party Sales: We never sell, rent, or trade your personal data to third parties.
* Legal Compliance: Guest identification data is securely submitted to Italian authorities as required by national law.
* Retention Period: Personal data is retained only as long as necessary to fulfill the booking service and legal requirements.
5. Your GDPR Rights
Under European privacy laws, you have the right to:
* Access the personal data we hold about you.
* Request the correction or deletion of your personal data.
* Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us at marcogambardella79@gmail.com.
6. Cookies
Our website uses essential cookies to ensure smooth navigation and basic site functionality. Additionally, with your consent, we use Google Analytics to analyze website traffic and improve user experience.
You can manage or withdraw your consent for analytics at any time via the cookie banner on our website or through your browser settings.
